🚚 Shipping Policy – SKY WOLF LIMITED

At SKY WOLF LIMITED, we aim to provide fast, reliable, and transparent shipping for all our customers.

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📦 Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders are not shipped or delivered on weekends or public holidays.
• If we experience a high volume of orders, processing may be delayed slightly. Customers will be notified in such cases.

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🚚 Shipping Time & Delivery Estimates

We offer shipping to the United Kingdom and selected international locations.

• United Kingdom: 3–7 business days (standard shipping)
• International Orders: 7–14 business days (depending on location)

👉 Delivery times are estimates and may vary due to customs, courier delays, or peak seasons.

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📍 Shipping Carriers

We work with trusted logistics partners, which may include:

• Royal Mail
• Evri
• DPD
• Other local courier services depending on availability

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🔍 Tracking Information

• Once your order has been shipped, you will receive a tracking number via email.
• Tracking updates may take 24–48 hours to appear in the courier system.

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💷 Shipping Costs

• Shipping charges (if applicable) will be calculated and displayed at checkout.
• We may offer free shipping promotions from time to time.

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📦 Incorrect Address Disclaimer

• Customers are responsible for providing the correct shipping address.
• SKY WOLF LIMITED is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

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📦 Lost or Delayed Orders

• If your order is significantly delayed, please contact us at our support email.
• We will work with the courier to resolve the issue as quickly as possible.
• In rare cases of lost parcels, replacements or refunds may be offered after investigation.

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🔄 Customs, Duties & Taxes

• International orders may be subject to customs fees or import taxes.
• These charges are the responsibility of the customer and are not included in product or shipping prices.

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📞 Contact Us

If you have any questions regarding shipping, please contact us:

📧 Email: support@theskywolf.shop
🌐 Website: https://theskywolf.shop

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⚠️ Important Note

Delivery times are estimates only and not guaranteed. We always strive to deliver your order as quickly as possible.